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SIS&L launches USSD Mobile Banking Service – SI Mobile

SIS&L launches USSD Mobile Banking Service – SI Mobile

Services Integrity Savings and Loans Ltd (SIS&L) has launched its USSD Service – SI Mobile as the first phase of its Mobile Banking service. The service is available on SIS&L’s registered short code *753# on all networks and offers customers the ability to conduct the following transactions conveniently on their mobile phones:

  • Check account balance
  • View transaction history (mini statement)
  • Perform mobile money transfers
  • Purchase airtime
  • Pay bills and fees
  • Transfer funds from SIS&L accounts

The launch of the USSD service was held on August 24, 2023, at the forecourt of the SIS&L Head Office in Burma Camp, Accra. Present at the occasion were Service Chiefs of the Ghana Armed Forces (GAF), Representatives from all GAF Units–Army, Navy, Airforce, and Civilian Establishment, Board, Management and Staff of SIS&L.

Speaking at the launch, the Board Chairman of SIS&L–Major Amarkai Amartefio (Rtd), stated that the rollout of the USSD service is a key element of the institution’s digitalization strategy to offer convenient, fast, and reliable banking services to customers. He added that the company will soon develop and rollout its Mobile Banking App for both Android and iOS users as well as VISA and Mastercard ATM service amongst other digital services.

Major Amarkai Amartefio (Rtd.) highlighted the transactions on offer on the USSD service which include checking account balance, performing mobile money transfers, viewing transaction history, purchasing airtime, paying bills and fees, and effecting instant funds transfer within SIS&L accounts and to other financial institutions. He mentioned that the USSD service also enables non-customers to initiate account opening processes by providing basic KYC details.

The Board Chairman expressed that the introduction of the USSD service is particularly significant for SIS&L customers (GAF personnel) most of whom are assigned to duties at remote locations and desperately need access to their funds.

In her address, the Chief Executive Officer of SIS&L, Mrs. Lydia Daddy, stated that financial institutions (FIs) are not only competing with other banks on the high street but are also aiming for the same market share as technology and fintech companies that provide banking services directly to consumers. In view of this, financial institutions need to focus their energy and investments on improving convenience for the customer to survive. For this reason, SIS&L has been investing in technology to provide flexible and customer-oriented services. She assured customers that SIS&L is well positioned to upgrade its services into the digital environment.

Mrs. Daddy took the opportunity to announce the upcoming opening of SIS&L branches in Wa and Bolgatanga subject to the receipt of clearance from the Bank of Ghana. She appealed to customers who are yet to update their account details with their Ghana Card to do so at any SIS&L branch.

The Board Chairman unveiled the short code as the official launch of the USSD Service – SI Mobile.

Customers can dial *753# using a registered phone number with SIS&L to sign up and enjoy the new USSD service – SI Mobile.

Non-Customers can equally dial the same code *753# to initiate account opening.



david.ashun@servicesintegrity.comSIS&L launches USSD Mobile Banking Service – SI Mobile