Core Values

1.  Integrity

  • We are sincere, trusted, transparent, accountable, dependable and reliable
  • Our word is our bond
  • Our customers value our integrity

2.  Professionalism

  • We hold ourselves to extremely high professional standards and anything less than excellent is unacceptable
  • Our employees are highly qualified and continually update their knowledge, skill and expertise

3.  Innovation and Distinction

  • Our commitment is to continuous improvement and adventure
  • We promise to think about it before anyone else does
  • We dare to be different in our attitude, commitment, loyalty and service
  • We are brave, bold, fearless and courageous

4.  Customer-Oriented Focus

  • We exceed customer expectations
  • Every customer is an SUV – Special, Unique, Valued
  • Every customer is treated as his/her needs demand
  • We are attentive to customer requests and client complaints
  • We are responsive to customer financial needs and requests

5.  Employee Passion

  • Pleasure in the job puts perfection in the work
  • Passionate workers are committed to continually achieving higher levels of performance
  • Passionate workers can drive extreme and sustained performance improvement
  • The secret to long-term, consistent success for business is to have passionate employees who are consistently working towards big goals and thinking big
  • Our employees are passionate about the needs of customers and desire to satisfy them
FeliciaCore Values